<p>Telecom Secretary P J Thomas held an hour-long meeting with operators in the wake of Finance Minister Pranab Mukherjee recently getting a call from a telemarketing company that offered him a housing loan.<br /><br />The operators expressed helplessness in checking the menace and said the government must run an awareness campaign, on the same scale as its polio eradication programme, to ensure that users register with the DNC to avoid getting unwanted calls. As of now, only 11 per cent of users are registered with the DNC registry and that is why more and more users are getting pesky calls.<br /><br />The meeting was attended by all leading telecom operators like Airtel, Vodafone, Tata and RCom and the respective lobbies for GSM and CDMA players. Some of the operators also suggested that unregistered telemarketing companies should be barred and a heavy penalty should be imposed on them in case of a breach of terms and conditions.<br /><br />One of the operators that attended the meeting said the government can bring in a legislation defining huge penalties for unregistered telemarketing companies to check the menace.<br /><br />Another operator said the imposition of a termination charge on SMSes (a levy paid to an operator on whose network an SMS terminates) could also discourage operators from selling bulk SMSes to telemarketing companies. Besides the DoT, telecom regulator TRAI is also holding meetings with the operators and is likely to come out with draft guidelines soon.</p>
<p>Telecom Secretary P J Thomas held an hour-long meeting with operators in the wake of Finance Minister Pranab Mukherjee recently getting a call from a telemarketing company that offered him a housing loan.<br /><br />The operators expressed helplessness in checking the menace and said the government must run an awareness campaign, on the same scale as its polio eradication programme, to ensure that users register with the DNC to avoid getting unwanted calls. As of now, only 11 per cent of users are registered with the DNC registry and that is why more and more users are getting pesky calls.<br /><br />The meeting was attended by all leading telecom operators like Airtel, Vodafone, Tata and RCom and the respective lobbies for GSM and CDMA players. Some of the operators also suggested that unregistered telemarketing companies should be barred and a heavy penalty should be imposed on them in case of a breach of terms and conditions.<br /><br />One of the operators that attended the meeting said the government can bring in a legislation defining huge penalties for unregistered telemarketing companies to check the menace.<br /><br />Another operator said the imposition of a termination charge on SMSes (a levy paid to an operator on whose network an SMS terminates) could also discourage operators from selling bulk SMSes to telemarketing companies. Besides the DoT, telecom regulator TRAI is also holding meetings with the operators and is likely to come out with draft guidelines soon.</p>