<p>SuperOps.ai, a unified Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) platform, on Thursday, announced raising $14 million in its Series A funding led by venture capitalist Lee Fixel’s Addition and Tanglin Venture Partners, with participation from existing investors, Matrix Partners and Elevation Capital, as well as angel investors.</p>.<p>An RMM platform enables IT professionals to remotely troubleshoot issues in the client systems, whereas a PSA platform helps handle business processes.</p>.<p>The latest funding will help the company to disrupt the stagnant Managed Service Providers (MSP) market with its newly launched AI-powered PSA-RMM platform, the company said in a press statement. The company has already worked with over 30 clients to build a platform that meets the needs of MSPs during its beta run since May 2021.</p>.<p>The global managed services market is projected to grow from $243.33 billion in 2021 to $557.10 billion in 2028 at a CAGR of 12.6 per cent in the forecast period of 2021-28. The MSP industry is estimated to have over 150,000 players -- a majority of them small and midsize businesses employing just a handful of technicians, the statement added.</p>.<p>“We’re excited to support SuperOps.ai as they bring about a much-needed change in the MSP space, a field that has not yet benefited from the pace of technological innovation seen across most other industries…,” said Lee Fixel of Addition.</p>.<p>Venture Capitalist Tarun Davda, Managing Director at Matrix Partners, who doubled down on their earlier seed funding in SuperOps.ai said, "It is a unified platform built completely on the cloud and is supported by AI and automation(s). It is a dramatic improvement over what MSPs get with legacy solutions. Companies today deal with advanced tech challenges and MSPs managing these challenges need to be at the top of their game. I believe MSPs will recognise the superior offering of SuperOps.ai".</p>.<p><strong>Watch the latest DH Videos here:</strong></p>
<p>SuperOps.ai, a unified Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) platform, on Thursday, announced raising $14 million in its Series A funding led by venture capitalist Lee Fixel’s Addition and Tanglin Venture Partners, with participation from existing investors, Matrix Partners and Elevation Capital, as well as angel investors.</p>.<p>An RMM platform enables IT professionals to remotely troubleshoot issues in the client systems, whereas a PSA platform helps handle business processes.</p>.<p>The latest funding will help the company to disrupt the stagnant Managed Service Providers (MSP) market with its newly launched AI-powered PSA-RMM platform, the company said in a press statement. The company has already worked with over 30 clients to build a platform that meets the needs of MSPs during its beta run since May 2021.</p>.<p>The global managed services market is projected to grow from $243.33 billion in 2021 to $557.10 billion in 2028 at a CAGR of 12.6 per cent in the forecast period of 2021-28. The MSP industry is estimated to have over 150,000 players -- a majority of them small and midsize businesses employing just a handful of technicians, the statement added.</p>.<p>“We’re excited to support SuperOps.ai as they bring about a much-needed change in the MSP space, a field that has not yet benefited from the pace of technological innovation seen across most other industries…,” said Lee Fixel of Addition.</p>.<p>Venture Capitalist Tarun Davda, Managing Director at Matrix Partners, who doubled down on their earlier seed funding in SuperOps.ai said, "It is a unified platform built completely on the cloud and is supported by AI and automation(s). It is a dramatic improvement over what MSPs get with legacy solutions. Companies today deal with advanced tech challenges and MSPs managing these challenges need to be at the top of their game. I believe MSPs will recognise the superior offering of SuperOps.ai".</p>.<p><strong>Watch the latest DH Videos here:</strong></p>