<p>The Kempegowda International Airport here has scored the highest rating, among all participating airports across the world, in the quarterly ACI-ASQ Arrival Survey.</p>.<p class="bodytext">In the survey conducted for arriving passengers during April-June 2018, KIA garnered 4.67 rating points (out of five) in the Airports Council International’s Airport Service Quality first-ever survey for arrivals.</p>.<p class="bodytext">In addition to its existing departure surveys for 358 international airports worldwide, ACI – for the first time – introduced an exclusive survey for arriving passengers. This programme focuses on the experience of arriving passengers — helping airports measure, benchmark and enhance service quality levels.</p>.<p class="bodytext">The Bengaluru airport is the only Indian airport to participate in the first-ever satisfaction survey for arriving passengers.</p>.<p class="bodytext">The ASQ Arrivals Survey measures passengers’ views on five key areas that includes disembarkation, immigration (only for international passengers), baggage reclaim, customs and airport infrastructure. </p>
<p>The Kempegowda International Airport here has scored the highest rating, among all participating airports across the world, in the quarterly ACI-ASQ Arrival Survey.</p>.<p class="bodytext">In the survey conducted for arriving passengers during April-June 2018, KIA garnered 4.67 rating points (out of five) in the Airports Council International’s Airport Service Quality first-ever survey for arrivals.</p>.<p class="bodytext">In addition to its existing departure surveys for 358 international airports worldwide, ACI – for the first time – introduced an exclusive survey for arriving passengers. This programme focuses on the experience of arriving passengers — helping airports measure, benchmark and enhance service quality levels.</p>.<p class="bodytext">The Bengaluru airport is the only Indian airport to participate in the first-ever satisfaction survey for arriving passengers.</p>.<p class="bodytext">The ASQ Arrivals Survey measures passengers’ views on five key areas that includes disembarkation, immigration (only for international passengers), baggage reclaim, customs and airport infrastructure. </p>