<p>SpiceJet said on Thursday its automated customer service and check-in facility is available on WhatsApp in addition to its website and mobile app.</p>.<p>In May, the government had made it mandatory for all passengers to check-in online 48 hours to 60 min before flight departure in order to ensure social distancing amid the coronavirus pandemic.</p>.<p>SpiceJet's automated customer service agent called "Ms Pepper" can be accessed by passengers at mobile number 6000000006 anytime, it said in a press statement.</p>.<p>"WhatsApp "Hi" to Ms Pepper on your way to the airport and she will help you with the mandatory web check-in process without the need to visit SpiceJet's website and deliver your boarding pass directly to your mobile phone," it stated.</p>.<p>The automated agent will also resolve customer's queries on WhatsApp, the airline said, adding that it is also available on its website and mobile app.</p>.<p>"As WhatsApp works well over slow and intermittent internet connections, customers can chat with Ms Pepper without worrying about being in a good network area," it noted.</p>.<p>Domestic flights resumed in India on May 25 after a gap of two months due to the coronavirus-triggered lockdown. However, passengers have been asked to follow various rules such as mandatory online check-in in order to ensure social distancing and avoid coronavirus transmission. </p>
<p>SpiceJet said on Thursday its automated customer service and check-in facility is available on WhatsApp in addition to its website and mobile app.</p>.<p>In May, the government had made it mandatory for all passengers to check-in online 48 hours to 60 min before flight departure in order to ensure social distancing amid the coronavirus pandemic.</p>.<p>SpiceJet's automated customer service agent called "Ms Pepper" can be accessed by passengers at mobile number 6000000006 anytime, it said in a press statement.</p>.<p>"WhatsApp "Hi" to Ms Pepper on your way to the airport and she will help you with the mandatory web check-in process without the need to visit SpiceJet's website and deliver your boarding pass directly to your mobile phone," it stated.</p>.<p>The automated agent will also resolve customer's queries on WhatsApp, the airline said, adding that it is also available on its website and mobile app.</p>.<p>"As WhatsApp works well over slow and intermittent internet connections, customers can chat with Ms Pepper without worrying about being in a good network area," it noted.</p>.<p>Domestic flights resumed in India on May 25 after a gap of two months due to the coronavirus-triggered lockdown. However, passengers have been asked to follow various rules such as mandatory online check-in in order to ensure social distancing and avoid coronavirus transmission. </p>