MindTree will provide IT infrastructure management and support services for Carlyle’s global data centers. they would monitor and manage all of Carlyle’s IT production servers at Carlyle’s data centers in U.S., UK and Hong Kong, as well as its disaster recovery data center in Virginia, a company statement said. MindTree will also monitor and manage file servers located in Carlyle offices throughout the world, as well as other classes of hardware and applications, it said.
The company would use its managed services platform, mWatch, to remotely provide services to Carlyle from India. mWatch is an integrated platform with monitoring and management capabilities for applications, databases, servers, networks, storage and security. mWatch is an ITIL compliant platform with event, incident, problem, configuration and change management integrated with service desk support.
David Roth, Managing Director, Information Technology, The Carlyle Group said "MindTree offers a unique corporate culture which differentiates them in the industry and aligns with core values of Carlyle Group. This paves the way for a strong relationship, which will help us reduce operational costs by leveraging MindTree’s IT asset management expertise, ITIL processes, and around the clock support".
Parthasarathy N S, president and CEO, Independent Testing and Infrastructure Management and Technical Support, MindTree said "the combination of MindTree’s delivery processes and people capabilities with our mWatch monitoring and management tool will increase Carlyle’s IT effectiveness and reduce costs".