Technical glitches in sub-registrar offices have been causing a lot of inconveniences to those who want to sell and buy properties in the district, especially the senior citizens and women. There are also instances when they are made to visit the offices more than twice, posing threat to their health, especially when the Covid cases are still being reported.
"I am waiting for my registration from yesterday. Even today, the same issue persists in the sub-registrar's office in Malavalli. The employees have been claiming technical glitches. I see a lot of people from yesterday present even today. This has been causing a lot of inconveniences", complained a person waiting at Malavalli sub-registrar's office.
The problem is not limited to just one office, but across the state. The server is frequently down, hampering the work. Some offices even have a server down boards displayed, said an officer on condition of anonymity.
The recurring software problems have been brought to the notice of the authorities concerned. In case of emergencies, when the software does not respond for days, an alternative method should be introduced by the government, it is opined.
The officials have to face the wrath of the public due to the delay in generating OTP (One Time Password). Slow bandwidth and down in internet servers are said to be the main reason behind the problem. The problems are being resolved, said an officer.