The much talked about Tejas Express, flagged off by Union Railway Minister Suresh Prabhu on Monday ended its first journey at Mumbai CST in a deplorable state.
Passengers allegedly thrashed the LCD screens on the seats and stole the headphones provided, reports The Asian Age. A senior railway official told The Mumbai Mirror that "at least a dozen headphones" were missing from the train after Monday's journey. He also said a couple of LED screens had scratch marks on them.
Praised as a flight on the rails, the Tejas Express was an experiment to boost tourism. If successful, the train will run on more routes in the future.
LCD screens, WiFi, food prepared by executive chefs, a network of CCTV cameras to enhance the security system on board, automatic doors, push button for the attendant to come to the seat were part of the train, says reports. The ticket price varies between 1185 in chair car to 2740 in executive class.
While The Mumbai Mirror reports "a few passengers complained that they were not provided headphones at all," The Asian Age says passengers "soiled the toilets and littered all over the train" quoting a maintanance staff.
"Some of the passengers tried to remove the LCD screen by pulling on its hinges. After a while, a railway official came and tightened the screws," told an economic-class passenger, Aditya Tembe to The Asian Age.
The railway officials told the reporters that they will check the CCTV footages from the train. Railway Minister Suresh Prabhu also expressed his embarrassment on the incident.