As the white van approached Perfect Love Street, one by one chatting neighbours fell silent, covered their mouths and noses and scattered.
Men in full body suits carried an empty coffin into the small, blue house where Edgar Silva had spent two feverish days gasping for air before drawing his last breath on May 12.
“It wasn't COVID,” Silva's daughter, Eliete das Graças insisted to the funerary workers. She swore her 83-year-old father had died of Alzheimer's disease, not that sickness ravaging the city's hospitals.
But Silva, like the vast majority of those dying at home, was never tested for the new coronavirus. The doctor who signed his death certificate never saw his body before determining the cause: “cardiorespiratory arrest.” His death was not counted as one of Brazil's victims of the pandemic.
Manaus is one of the hardest hit cities in Brazil, which officially has lost more than 23,000 lives to the coronavirus. But in the absence of evidence proving otherwise, relatives like das Graças are quick to deny the possibility that COVID-19 claimed their loved ones, meaning that the toll is likely a vast undercount.
As ambulances zip though Manaus with sirens blaring and backhoes dig rows of new graves, the muggy air in this city by the majestic Amazon River feels thicker than usual with such pervasive denial. Manaus has seen nearly triple the usual number of dead in April and May.
Doctors and psychologists say denial at the grassroots stems from a mixture of misinformation, lack of education, insufficient testing and conflicting messages from the country's leaders.
Chief among skeptics is President Jair Bolsonaro, who has repeatedly called COVID-19 a “little flu,” and argued that concern over the virus is overblown.
Asked by a reporter about the surging number of deaths on April 20, Bolsonaro responded, “I'm not a gravedigger, OK?” He has resisted U.S. and European-style lockdowns to contain the virus' spread, saying such measures aren't worth the economic wreckage.
He fired his first Health Minister for supporting quarantines, accepted the resignation of a second one after less than a month on the job, and said that the interim minister, an army general with no background in health or medicine, will remain in charge of the pandemic response “for a long time.”
In a cabinet meeting last month, a visibly enraged Bolsonaro insulted governors and mayors enforcing stay-at-home measures.
The president's political followers are receptive to his dismissal of the virus, as determined as he is to proceed with life as usual.
On a recent Saturday in Manaus, locals flocked to the bustling riverside market to buy fresh fish, unaware of the need for social distancing, or uninterested.
As swamped intensive-care units struggled to accommodate new patients airlifted from the Amazon, the faithful returned to some of the city's evangelical churches. Coffins arriving by riverboat did nothing to dampen the enthusiasm of young people at clandestine dance parties. And in the streets, masks frequently covered chins and foreheads rather than mouths and noses.
For most people, the coronavirus causes mild or moderate symptoms. But for some, especially older adults and people with existing health problems, it can cause severe illness such as pneumonia and lead to death.
The new sickness made its way to Manaus in March, in the middle of the rainy season. At least that's when health officials first became aware of it in the capital of Amazonas state, which is at once remote and international.
One precarious road connects the city to the rest of Brazil, and other municipalities are hours away by boat. But tropical fauna and flora normally draw tourist cruises up the Amazon, and business people fly in from around the world, to visit its free trade zone. Just last October, Manaus sent a delegation to China looking for investors.
The city's first virus fatality was reported on March 25 and deaths have surged since then. But due to a lack of testing, just 5% of the more than 4,300 burials performed in April and May were confirmed cases of COVID-19, according to city funeral statistics.
To accommodate its swelling number of coffins, the public Nossa Senhora Aparecida cemetery razed an area of tropical forest to dig dozens of trenches in the rust-colored soil for burials.
These mass graves sparked anger toward city officials among families of the deceased. Why did their loved ones' bodies have to be buried in such a way, they asked, if there was no evidence the deaths were caused by COVID-19? Das Graças was among those who had hoped that her father could have a proper sendoff. But it wasn't to be. The white-suited men informed her that his coffin would be sealed, a precaution taken now regardless of cause of death. He would be sent to the public cemetery's refrigerated container to await burial.
“A person can't even die with dignity,” das Graças, 49, said through tears.
“He's going to spend the night in the freezer when we could be doing his wake at home!” Home wakes are no longer permitted. But workers from SOS Funeral, which provides free coffins and funeral services to those who can't afford them, have found homes packed with relatives touching the bodies of loved ones, hugging each other and wiping away tears with ungloved hands—a potentially contagious farewell.