<p>Arbitrary frisking rules practised by security guards at metro stations is hassling passengers, who call them insensitive.</p>.<p>The problem is limited to some metro stations, especially under Phase 2. </p>.<p>On Monday, a private firm manager was stopped from entering the MG Road station by a security officer, who was not satisfied after verifying that his silver rudraksha chain had caused the hand-held metal detector to beep.</p>.<p>“On his asking, I took out my wallet and phone. He then asked me to get them scanned, too,” he said. </p>.<p>Rajani Bhargav had a similar experience at Pattanagere. “After complying with the demand to scan everything I had on my person, the woman security guard demanded that I remove mangalsutra. I had to argue with her for several minutes,” she said.</p>.<p>BMRCL spokesperson B L Yashavanth Chavan said the transporter would look into the matter.</p>.<p>“The rule about scanning phones and wallets was introduced after the second wave. We will sensitise the staff to the need to behave well with commuters,” he said. </p>.<p><strong>Check out the latest videos from <i data-stringify-type="italic">DH</i>:</strong></p>
<p>Arbitrary frisking rules practised by security guards at metro stations is hassling passengers, who call them insensitive.</p>.<p>The problem is limited to some metro stations, especially under Phase 2. </p>.<p>On Monday, a private firm manager was stopped from entering the MG Road station by a security officer, who was not satisfied after verifying that his silver rudraksha chain had caused the hand-held metal detector to beep.</p>.<p>“On his asking, I took out my wallet and phone. He then asked me to get them scanned, too,” he said. </p>.<p>Rajani Bhargav had a similar experience at Pattanagere. “After complying with the demand to scan everything I had on my person, the woman security guard demanded that I remove mangalsutra. I had to argue with her for several minutes,” she said.</p>.<p>BMRCL spokesperson B L Yashavanth Chavan said the transporter would look into the matter.</p>.<p>“The rule about scanning phones and wallets was introduced after the second wave. We will sensitise the staff to the need to behave well with commuters,” he said. </p>.<p><strong>Check out the latest videos from <i data-stringify-type="italic">DH</i>:</strong></p>