<p class="title">App-based cabs in Madhya Pradesh will soon have to pay Rs 1000 fine if they refuse rides to customers, a senior bureaucrat said on Saturday.</p>.<p class="bodytext">The proposed move is aimed at providing quality service to customers who feel harassed by last-minute refusals and cancellations.</p>.<p class="bodytext">Sources said the growing number of complaints from customers have triggered the move.</p>.<p class="bodytext">A gazette notification on the new set of rules is likely to be issued later this month.</p>.<p class="bodytext">"We have charted out rules to penalise app-based cabs with Rs 1000 fine if they refuse service after booking," Madhya Pradesh Transport Deputy Secretary, Niyaz Khan, told PTI.</p>.<p class="bodytext">He said the set of rules has been forwarded to the Law Department for approval.</p>.<p class="bodytext">"I think the gazette notification to this effect would be issued this month itself," said Khan.</p>.<p class="bodytext">At present, ride-hailing taxi operators Ola, Uber and a transportation network company are providing services in big cities in the state.</p>.<p class="bodytext">Tourist service operators have welcomed the move.</p>.<p class="bodytext">"Accountability needs to be fixed. We welcome the decision," said Rajkumar Kanojia, Bhopal Secretary, Rajdhani Travel Association, when asked about the proposal.</p>
<p class="title">App-based cabs in Madhya Pradesh will soon have to pay Rs 1000 fine if they refuse rides to customers, a senior bureaucrat said on Saturday.</p>.<p class="bodytext">The proposed move is aimed at providing quality service to customers who feel harassed by last-minute refusals and cancellations.</p>.<p class="bodytext">Sources said the growing number of complaints from customers have triggered the move.</p>.<p class="bodytext">A gazette notification on the new set of rules is likely to be issued later this month.</p>.<p class="bodytext">"We have charted out rules to penalise app-based cabs with Rs 1000 fine if they refuse service after booking," Madhya Pradesh Transport Deputy Secretary, Niyaz Khan, told PTI.</p>.<p class="bodytext">He said the set of rules has been forwarded to the Law Department for approval.</p>.<p class="bodytext">"I think the gazette notification to this effect would be issued this month itself," said Khan.</p>.<p class="bodytext">At present, ride-hailing taxi operators Ola, Uber and a transportation network company are providing services in big cities in the state.</p>.<p class="bodytext">Tourist service operators have welcomed the move.</p>.<p class="bodytext">"Accountability needs to be fixed. We welcome the decision," said Rajkumar Kanojia, Bhopal Secretary, Rajdhani Travel Association, when asked about the proposal.</p>